Privacy policy

Our website www.myspoon.eu respects your privacy and is committed to protecting the personal information you provide to us. We believe that it is important that you know how we handle the information about you that you provide to us using this site, and we would like to introduce you to the following principles that govern our privacy policy. Please read the Privacy Policy below to understand how we use and protect the information you provide to us and how we may use and protect it in the future. By registering for any service on our website www.myspoon.eu, you agree to provide, use and transmit information about you under the terms of this policy. If you do not wish us to collect such information about you, or you do not agree with any other part of this statement, please do not use the My Spoon DOO website.

You forgot your login credentials

If you have forgotten the password to access your account, all you have to do is enter your e-mail in the field provided when you click on the link "Forgot your password" and we will immediately forward your login information. Follow the simple instructions in the email to change your password. If you want to contact us you can do so by sending an e-mail to office@myspoon.eu or by calling +381 13 652 139

Personal data protection policy

Collection, holding, processing and use of personal data are performed in accordance with the Law on Personal Data Protection ("Službeni glasnik RS”, No. 97/08). Personal data shall not be used outside the purpose for which they were collected, except for the purposes of conducting criminal proceedings or protecting the security of the Republic of Serbia, in the manner prescribed by law. All necessary data protection measures have been taken, in accordance with established standards and procedures, which are necessary to protect the data from loss, destruction, unauthorized access, alteration, publication or any other misuse.

Prikupljene informacije se ne daju na uvid, niti se razmenjuju s drugim organizacijama koje su izvan sistema pripreme i uređivanja sajta, osim u slučajevima predviđenim zakonom. Podaci se neće koristiti u svrhe koje nisu u skladu sa zakonom niti na bilo koji drugi način koji bi mogao da bude štetan po Vas uključujući i narušavanje Vaše privatnosti.

Information gathering

In some parts of our site, such as registration, we must ask for personal information about you in order to enable you to exercise certain rights, such as providing certain information you request or buying goods in our online shop and delivering the same. We do this by using online forms and every time you email us your details. The information we receive from you may include your name, address, telephone, fax or email address. We will not ask you for additional information that is not necessary or there is no good reason to provide it in order to receive the service you have requested. Also, your emails and questions you send us may also contain information about you. When you visit our site you can leave us some data and information without you being aware of it. For example, in order to improve and adapt the website to your needs, we collect non-personal information from you, e.g. information about the type of search engine, operating system and pages you visited. We use cookies & quot; and other Internet technologies for maintaining our online presentation and e-mail programs. We do not use these technologies to collect or store your personal information.

Use of gathered information

When you visit our site, the domain name information we receive is not used to personally identify you. Based on that and other information, we measure the number of visits to our site, the average time spent on the site, pages viewed, etc. We use this information solely to measure the frequency of use of our site and to improve its content.

If you send us your personal information yourself, you have authorized us to process this information in order for My Spoon DOO to use it to improve its services (for example: by sending product information or submitting offers). In the event that we ask for other personal information, such as your name and e-mail address, we will ask for your consent (eg using an online form or email), inform you about the information collection process and inform you about how we will use it. We will use the information you provide to us or that we access through this site solely to answer your questions or answers you have requested regarding your information and to provide and personalize our services, deliveries and deliveries of goods to your address.

Disclosure of information

The information you share with us is stored on our company's servers and may be accessed by My Spoon LLC employees and other affiliates within our company and may be used for the purposes for which you have given your approval. We may also pass on aggregated information about the use of our site to third parties, but this will not include information on the basis of which you may be identified. Except as required by law, we will not make available or distribute information about you that you provide to us in any way without your prior consent.

Security of data

We apply strict physical, electronic and administrative safeguards to protect information about you from unauthorized access and from unlawful processing, accidental loss, destruction or damage, both online and offline. We will keep information about you within the time limit required by law or within a reasonable time in case the law does not regulate it. My Spoon DOO is obliged to ensure the security of the personal data it processes. In order to prevent unauthorized access or disclosure, maintain the accuracy of the data and ensure the proper use of personal data, My Spoon DOO has adopted appropriate physical, electronic and administrative procedures to protect and secure the personal data it processes. My Spoon LLC strives to protect the privacy of the personal data it processes and accidental disclosure is unlikely. In the event of such uncovered disclosure, My Spoon DOO will take all steps to limit and correct the disclosure.

Children and website usage

My Spoon LLC advises parents and users to teach children about safe and responsible handling of personal information online. My Spoon DOO does not want and does not intend to collect personal data of minors. If you are a minor, you need to get permission from your parents or guardians before giving us information about yourself. Minor users who do not have this permission are not allowed to give us personal information.

Other websites

Our website may contain links to other websites that are not under our control and that are not subject to this Privacy Policy. If you access other sites using the links provided, the operators of these sites may request information from you that they will use in accordance with their privacy policies, which may differ from ours.

More info on data gathering

If you have any questions or concerns regarding our collection, use or disclosure of your personal information or any questions regarding our privacy policy, please contact us at office@myspoon.eu or using the contact information provided in the footer of our site or on the contact page. All your questions and suggestions are welcome.

Changes to the privacy policy

Any use of the Portal is subject to the terms and conditions described on this page. We may change the content of the Privacy Statement of the Portal at any time without prior notice and consent of the user. Please check the content of this page periodically to be informed of any changes. Any changes to the site's privacy statement will be posted on this page and are effective from the time of publication

Don't be shy, ask us.

Company name: MySpoon d.o.o.
City: Banatski Karlovac
Adress: Nemanjina 12
Identification number : 21515230
Tax identification number : 111641951
Country : Serbia

Working hours: Monday-Friday 08.00-16.00h (UTC +1 CET)
Phone: +381 13 652 139
Mobile: +381 62 63 63 98
Email: office@myspoon.eu
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